Help & FAQ

Answers to common questions about Serepio.

How does Serepio generate tours?

Serepio uses AI to curate a selection of points of interest based on your city, chosen duration, and interests. Each stop includes a description and estimated visit time.

Do I need to create an account?

You can generate and preview any tour without an account. You need to sign in to purchase a full tour unlock.

How does the paywall work?

Every generated tour shows a free preview of the first 2 stops. Pay once ($4.99) to unlock all stops, the full map, and the export feature for that tour.

Can I get a refund?

Yes — if the tour content is significantly inaccurate, contact us within 14 days for a full refund.

Does it work offline?

The map requires an internet connection. We're working on offline PDF exports for paid tours.

Which cities are supported?

Serepio works for any city in the world. Tour quality is best for major cities with well-documented points of interest.

Still have questions?

Email us at hello@serepio.com